Terms of Service

Please review these Terms of Service before using Yankee Candle or ordering scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories, holders, shades, toppers, and tools.

Permitted use

The site is provided for product browsing, checkout, account support, and customer service. Misuse, scraping, unlawful copying, security interference, or fraudulent activity is not allowed.

Order acceptance

An order is accepted only after required review is complete. Payment issues, inventory changes, address problems, suspected fraud, or legal restrictions may lead to cancellation before shipment.

Product notes

Listings for scented candles, jar candles, and tumbler candles, home fragrance refills and reed diffusers, car fragrance products, candle accessories, holders, shades, toppers, and tools are prepared carefully, but fragrance perception, package appearance, and display colors may differ. Always follow product labels and safety directions.

Policy relationship

Shipping, refund, payment, privacy, and support rules are published separately and work together with these terms.

Contact information

Yankee Candle provides support at Support@yanklecandle.shop and 4019356644.

Business location: 2390 Church Rd, Applegate, Michigan, 48401, United States.

Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/New_York).